Manager, Field Services

Manage Filed Services, and Victory Energy’s Industrial Boiler Rental fleet business.

• Manage the field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
• Management activities would include, but are not limited to: scheduling, manning the projects, coordination with the project managers on their scheduling and scope requirements, approving and turning into H.R. the worked hours for payroll purposes, submitting invoices to accounting for work performed in the field and determining what is billable and what is warranty.
• Complete understanding of departmental operating procedures as well as job task procedures.
• Responsible for quality and continuous improvement within job scope.
• Manage the field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
• Work with project managers and service technicians in scheduling any and all warranty issues.
• Assist in start-up planning activities and integration into the workplace by ensuring effective coordination between all appropriate staff members.

• Other assigned duties as necessary to maintain the company’s commitment to customers.

• Five (5) Years of experience in field service installation and commissioning of boiler and related equipment.
• Strong Management and Field Service Customer experience
• Knowledge of ASME code in the following welding process (FCAW, GMAW, GTAW) a plus.
• Complete knowledge of blueprint interpretation.
• Able to attend training courses as assigned.
• Mathematically inclined.
• Occasional travel up to 25% at times.

• Communication – Writes clearly, concisely, and persuasively; speaks tactfully and convincingly; listens well; shares work related information; must be computer literate, and capable.
• Problem solving – Ability to evaluate situations, review options and set priorities within scope of authority; must be able to identify activities for completing assignments by allocating time/resources; ability to multi-task and switch focus quickly.
• Initiative – Ability to be self-motivated and complete tasks without supervision’ results oriented; seeks self-improvement, enhancement of skills, and professional growth.
• Meeting commitments – Assumes total accountability for meeting daily commitments with clear understanding of his/her impact on project schedules.
• Quality of work – Sets and maintains high goals and standards for self while understanding and conforming to team standards; achieves a volume of acceptable work within allotted time; work produced achieves established standards for thoroughness, accuracy, neatness, and acceptability.
• Professionalism – Must display high level of professionalism in conduct, attitude, and attire appropriate for the work area; ability to work with people at all levels; must understand “internal customer” concept; able to exercise authority and respond to
  criticism.
• Leadership – Ability to inspire teamwork and high morale; constructively influence the performance of others; able to obtain results through others; ability to solve problems and make decisions within the scope of authority